Romana’s Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your data in compliance with the Protection of Personal Information Act (POPIA) and other applicable laws.
- Purpose
This policy sets out how we handle your personal information when you use our website or purchase our products.
- What is Personal Information?
Personal information refers to any data that identifies you as an individual, including but not limited to:
- Your name, contact details, and delivery address
- Email address and telephone number
- Payment and transaction details
- Internet usage data (such as IP address and browser type)
- Any information you provide voluntarily when using our website or services
- When We Collect Personal Information
We collect personal information:
- When you place an order or create an account
- When you subscribe to newsletters or contact us
- Automatically when you browse our website (e.g., through cookies and log files)
- Purpose of Collection
We use your personal information to:
- Process and deliver your orders
- Communicate with you regarding purchases or queries
- Improve our services and website performance
- Comply with legal and regulatory requirements
- Consent
By using our website or placing an order, you consent to the collection and processing of your personal information in accordance with this policy.
- Cookies and Tracking
- Our website uses cookies to improve your browsing experience, store preferences, and analyse site traffic.
- You can disable cookies in your browser settings, but some website features may not function correctly.
- Use and Sharing of Information
- We may share your personal information with trusted third parties to fulfil orders, process payments, or arrange delivery.
- We may disclose your information if required by law or to protect our legal rights.
- Security Measures
- Our website is hosted on a secure server and uses measures to prevent unauthorised access, loss, or misuse of your information.
- Access to your data is restricted to authorised personnel only.
- Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes set out in this policy or as required by law.
- Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Correct or update your details
- Request deletion of your information where legally applicable
- Object to the processing of your data
- Withdraw consent for marketing communications at any time
- Changes to This Policy
We may update this policy from time to time. Please check our website regularly for the latest version.
- Contact Us
For any questions about this policy or how we handle your data, please contact us:
Email: info@romanas.co.za